Bosch
Privacy Notice – Highlights/Notice at Collection
Robert Bosch LLC has
set out below some important highlights of the Privacy Notice for the
FleetStore. You can obtain more information about how we collect, use, disclose
and safeguard your personal information by reviewing our full Privacy Notice
below.
What
personal information do we collect?
For more information see Collection of Personal Information
and Sources of Personal
Information sections below.
We collect various types of information about our
users in connection with the services
or products, including:
·
Information we collect
directly from you (i.e., when given by you);
·
Information we collect
indirectly from you (i.e., collected when you use the FleetStore); and
·
Information we obtain from
third-party sources.
We also may collect information
in ways that we describe to you at the point of collection or otherwise with
your consent. The personal information we collect includes identifiers,
commercial information, internet or other similar network activity, and
professional or employment-related information. We do not collect
sensitive personal information. Therefore, we do not offer a specific right to
limit. The section titled “Collection of Personal Information” contains
more information on these categories.
Why
do we collect personal information and how is it used?
For more information see Collection of Personal Information
below.
|
Commercial Purposes: |
|
|
·
Fulfilling or meeting the reason you provided the information. ·
Technical administration of Bosch and Bosch affiliate websites, mobile
applications and/or services. ·
Maintaining the safety, security, and integrity of our websites,
products and services, databases and other technology assets, and business. ·
Customer, vendor, licensor and/or supplier administration, review
and/or reports. ·
Administering, maintaining, personalizing and
improving Bosch and Bosch affiliates’ mobile applications, products and
services, including, without limitation, to authenticate users, provide
requested services, provide optional additional services and to develop new
features, products and/or services. ·
Providing customer service. ·
Compliance with legal and/or regulatory requirements |
·
Responding to submitted inquiries and customer service requests and
other questions and/or comments. ·
For the U.S., this data may be used for marketing and analytic
purposes. |
Bosch will not collect or use personal information
for materially different, unrelated or incompatible
purposes without providing you notice (or obtaining your consent, where
required by applicable laws in the relevant jurisdiction). Additionally, Bosch
only retains personal information for as long as necessary to carry out the
purposes for which we originally collected it and for other legitimate business
purposes, including to meet our legal, regulatory, or other compliance
obligations.
Is personal information disclosed, sold, or
shared?
For more information see Disclosure, Sale,
and Sharing of Personal Information – Past 12 months, Personal Information
Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.
Bosch may disclose your information with:
·
Bosch
affiliated entities,
·
service
providers, vendors, consultants, suppliers, licensors, marketing, partners and
other partners and entities performing work on Bosch’s behalf,
·
relevant
authorities in accordance with, and as Bosch deems required, necessary and/or
appropriate by, or in connection with, applicable law, regulation, court order
or legal process;
·
for the processing of your personal information for the offering of the
FleetStore, Roadz Inc. is a joint controller. For detailed information related
to Roadz Inc., please find their notice here.
We do not sell or share your personal information collected through the FleetStore, therefore we do not offer the right to opt out
of the selling or sharing of your personal information.
What are the risks?
·
We may transfer your personal information to states, provinces, or countries
other than where you reside, including to affiliates and service providers.
Therefore, your information may be accessible to courts, law enforcement and
national authorities in such other jurisdictions. You can obtain information
about Bosch’s policies and practices with respect to foreign service providers,
or ask questions about the collection, use, disclosure
or storage of personal information by such service providers, by contacting our
Privacy Notice Administrator as described in the Privacy Notice.
·
Bosch security measures are being continuously improved in accordance
with the state of technological developments, however, absolute protection is
not possible. We cannot guarantee the
security of information posted or transmitted using the FleetStore.
What else should you know?
·
Your personal information will be stored in the U.S. and accessible to
administrators and operators, marketing and sales associates, partners and
solution providers, and other people and entities performing work on our
behalf.
·
You may contact our Privacy Notice Administrator, as described in the Privacy
Notice, with any questions about the collection of your personal information.
·
In some circumstances, you also may have a right to access, update, and
correct inaccuracies in your personal data (e.g., pursuant to local law).
·
Any additional choices you may have are
described in the full Privacy Notice below.
Robert Bosch LLC is pleased to have you visit our website and welcomes your
interest in the services or products provided through the FleetStore. This
Privacy Notice applies to all users of the FleetStore and the Services,
anywhere in the United States, Canada, Mexico, and their respective territories
and possessions.
The
protection of your privacy is an important concern to which we pay special
attention. We process personal information collected during your visit to the FleetStore
and use of Services in compliance with this Privacy Notice and all applicable
laws and regulations. Data protection and information security are part of
Bosch corporate policy.
This Notice
covers our treatment of personally identifiable information, as defined by
numerous statutes in the United States, personal information as defined by
Canada’s Personal Information Protection and Electronic Documents Act and any
applicable substantially similar provincial legislation, and personal information as defined by the
Mexican Federal Law on Protection of Personal Data Held by Private Parties,
which we gather when you are accessing, viewing, completing, or using this
website or our Services, which we
gather while you are accessing, viewing, completing, or using the Services.
The FleetStore has collected
the following personal information from users of the FleetStore within the last twelve (12) months:
|
Examples |
Business or Commercial Purpose |
We disclose, share or sell this data? |
Retention |
|
|
We collect
this information from our users, customers, and business partners. We also
generate identifiers internally. |
real name, postal address, Internet Protocol address, telephone number, email
address, account name |
Business- To enable use of our sites, services, and products, to
communicate with you, and to understand how our Users interact with our sites. Commercial- To improve our offerings. |
We disclose this data with: (1) Roadz Inc. who is acting as our joint
controller, (2) our service providers and (3) our business partners,
including those whom you instruct us to send this information. We do not sell or share this data. |
We only retain your data for (1)as long as it is necessary to render our
offers and services to you, (2) as required to meet our legal obligations
(e.g.due to retention periods under tax and commercial codes we are obligated
to have documents such as contracts and invoices avalaible for a certain
period of time) and (3) for other legitimate intrests such as preventing
harm, security and integrity. |
|
Personal Information
We collect this information from our users,
customers, and business partners |
real name,
postal address, Internet Protocol address, email address, account name,
telephone number, and employer affiliation. Some personal information
included in this category may overlap with other categories. |
Business- To
enable use of our sites, services, and products, to communicate with you, and
to understand how our Users
interact with our sites. Commercial-
To improve our offerings. |
We disclose
this data with: (1) Roadz Inc. who is acting as our joint controller, (2) our
service providers and (3) our business partners, including those whom you
instruct us to send this information. We do not
sell or share this data. |
We only
retain your data for (1)as long as it is necessary to render our offers and
services to you, (2) as required to meet our legal obligations (e.g.due to
retention periods under tax and commercial codes we are obligated to have
documents such as contracts and invoices avalaible for a certain period of
time) and (3) for other legitimate intrests such as preventing harm, security
and integrity. |
|
Commercial
information We collect this information from our customers, and
generate it internally during transactions with our customers |
Records of
personal property, products or services purchased, obtained, or considered,
or other purchasing or consuming histories or tendencies. |
Business- To
enable use of our sites, services, and products, to communicate with you, and
to understand how our Users
interact with our sites. Commercial-
To improve our offerings. |
We disclose
this data with: (1) Roadz Inc. who is acting as our joint controller, (2) our
service providers and (3) our business partners, including those whom you
instruct us to send this information. We do not
sell or share this data. |
We only
retain your data for (1)as long as it is necessary to render our offers and
services to you, (2) as required to meet our legal obligations (e.g.due to
retention periods under tax and commercial codes we are obligated to have
documents such as contracts and invoices avalaible for a certain period of
time) and (3) for other legitimate intrests such as preventing harm, security
and integrity. |
|
Internet
or other similar network activity We collect this information from our users and
customers |
Internet
Protocol address, information on a consumer's interaction with a website,
application, or advertisement. Additionally,
we may use technology to monitor how you interact with our websites. This may
include without limitation which links you click on, information that you
type into our online forms, and about your device or browser. Further, we
utilize session replay technology to monitor and record mouse clicks and
movements, keystrokes, and pages and content viewed by you. Please
discontinue use of the website if you do not consent to our collection of
such information. |
Business- To
enable use of our sites, services, and products, to communicate with you, and
to understand how our Users
interact with our sites. Commercial-
To improve our offerings. |
We disclose
this data with: (1) Roadz Inc. who is acting as our joint controller, (2) our
service providers and (3) our business partners, including those whom you
instruct us to send this information. We do not
sell or share this data. |
We only
retain your data for (1)as long as it is necessary to render our offers and
services to you, (2) as required to meet our legal obligations (e.g.due to
retention periods under tax and commercial codes we are obligated to have
documents such as contracts and invoices avalaible for a certain period of
time) and (3) for other legitimate intrests such as preventing harm, security
and integrity. |
|
Professional
or employment-related information We collect this information from our users,
customers, and business partners |
Employer/company
affiliation or similar information. |
Business- To
enable use of our sites, services, and products, to communicate with you, and
to understand how our Users
interact with our sites. Commercial-
To improve our offerings. |
We disclose
this data with: (1) Roadz Inc. who is acting as our joint controller, (2) our
service providers and (3) our business partners, including those whom you
instruct us to send this information. We do not
sell or share this data. |
We only
retain your data for (1)as long as it is necessary to render our offers and
services to you, (2) as required to meet our legal obligations (e.g.due to
retention periods under tax and commercial codes we are obligated to have
documents such as contracts and invoices avalaible for a certain period of
time) and (3) for other legitimate intrests such as preventing harm, security
and integrity. |
Bosch will
continue to collect the personal information described above. If any additional
personal information is collected by Bosch, we will provide any required
notice(s), and where applicable obtain any required consent(s), in accordance
with applicable laws in the relevant jurisdiction.
Bosch will
not collect any categories of sensitive personal information or use sensitive
personal information for purposes that are “incompatible with the disclosed
purpose” stated in this section for collection without providing you notice.
Bosch
collects personal information from the following categories of sources:
1. Directly from You. For example, when given by
you or collected from you through your access to and/or use of the FleetStore,
in context of registering an account,
subscribing to or purchasing our Services, or
when you contact customer support or otherwise interact or communicate with
Bosch, its agents, representatives, suppliers, vendors or consultants through
the FleetStore. This information may include, without limitation, your first
and last name, address, phone number, e-mail address, fleet owner, password, and
any other information you choose to provide us.
2. Indirectly from You.
For example, from observing your use of the FleetStore and/or the Services, or
services related thereto. The following
data may be collected automatically: the website from which you visit Bosch
(referrer), pages viewed, files downloaded (downloads), individual links clicked,
search words or search phrases (site search), duration of visit, browser used,
device data (e.g., unique device
identifier, MAC address, IP address, serial number, hardware model, network information
and operating system and version), and other relevant details and/or information.
If the visit is a result of online advertising such as banners, video ads,
search engine advertising, etc., Bosch or its agents, representatives,
suppliers, vendors or consultants may record which
banner, adware, etc. motivated or assisted with the visit to the Fleets tore.
Bosch will
not collect additional categories of personal information or use the personal information
we collected for materially different, unrelated or
incompatible purposes without providing you notice or obtaining your consent,
where required by applicable laws in the relevant jurisdiction.
Bosch may
use, store, compile, manipulate, share and disclose
your personal information with third parties for the purposes stated above.
Your personal information is disclosed with the following:
•
Bosch affiliated
entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to
leverage shared services and improve our Services;
•
Bosch service
providers, vendors, consultants, suppliers, licensors, marketing, partners and
other partners and entities performing work on Bosch’s behalf, such as hosting
vendors, advertising service providers, data analytics companies, marketing
service companies, list managers and delivery companies.;
•
Relevant
authorities in accordance with, and as Bosch deems required, necessary and/or
appropriate by, or in connection with, applicable law, regulation, court order
or legal process;
·
for the purpose
of two businesses jointly controlling the data, the transfer of your data to
the following controller(s) is required:
·
for the processing of your personal information for the offering of the
FleetStore, Roadz Inc. is a joint controller. For detailed information related
to Roadz Inc., please find their notice here.
By accessing and/or using the FleetStore or the
Services, you consent to the above uses and disclosure of your personal
information in accordance with this notice.
Sale
or Sharing of Personal Information. In the preceding twelve
(12) months, Bosch has not sold or shared personal information for a business
or commercial purpose the following categories of personal information for the
business and commercial purposes listed in Section III:
a. Identifiers
a. Personal Information
b. Commercial information
c. Internet or other similar
network activity
d. Professional or employment-related
information
We do not sell or share your personal information collected through the FleetStore, therefore we do not offer the right to opt out
of the selling or sharing of your personal information.
FleetStore
uses web analytics tools, such as the Google Analytics web analytics tool, to
provide us with an analysis of your use of the FleetStore, overall use of and
traffic on the FleetStore and other related services. Google Analytics uses cookies that enable an analysis of your use of
the FleetStore. The information generated by the cookie about your use of the FleetStore
(such as when you visited the FleetStore, the referrer URL, details on the
configuration of your operating system, your browser
and your access provider) are generally transmitted to, and stored on, a server
of Google located in the U.S.A. You are able to opt
out of Google Analytics by downloading and utilizing the Google Analytics
Opt-out Browser Add-on, which you can obtain at
https://tools.google.com/dlpage/gaoptout?hl=en. For more information on web analytics tools related to your use of
the FleetStore, please refer to the privacy notice provided by our joint
controller, Roadz Inc., you can find their notice here.
Bosch may transfer your personal information
to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other
Bosch affiliates throughout the world, when processing, storing, analyzing, and
otherwise using data. Bosch may also transfer your data to a service, provider,
contractor, or third party outside the country of origin. Accordingly, your personal
information may be accessible to courts, law enforcement and national
authorities in countries other than the country in which you reside. You can
obtain information about Bosch’s policies and practices with respect to foreign
service providers (including affiliates), or ask questions about the
collection, use, disclosure or storage of personal information
by such service providers, by contacting our Privacy Notice Administrator as
described below.
Bosch does
not knowingly collector use any personal information from online visitors under
the age of 16. Bosch does not knowingly allow visitors under the age of 16 to
participate in any promotions or contests made available on the FleetStore from time to time.
California’s “Shine The Light” law
permits those Bosch customers who are residents of California to annually
request a list of their personal information (if any) that Bosch disclosed to
third parties for direct marketing purposes in the preceding calendar year, and
the names and addresses of those third parties. At this time,
Bosch currently does not share any personal information with third parties for
direct marketing purposes.
The FleetStore
may contain links to other Bosch sites. The FleetStore provides these links
only as a convenience. Your use of these Affiliated Sites and any related
services are outside the scope of this Privacy Notice and is governed by the Privacy
Notice and any other terms referred to or located on such Affiliated Sites.
The
FleetStore may contain links to third-party
websites or services operated by providers that are not associated with Bosch.
After you click the link, Bosch no longer has any influence over the
collection, storage, use or processing of any personal information transmitted
by clicking the link (such as the IP address or URL of the page that contains
the link), as the behavior of third parties is, by nature, beyond Bosch
control. Therefore, Bosch is not responsible for the collection, storage,
use, disclosure or other processing of personal information
by such third parties. For further clarity, this Privacy Notice
does not apply to any such third-party websites or services; refer to the
privacy statements or policies for such third-party websites or services for information
about how they collect, use, disclose and protect personal information.
Bosch takes
commercially reasonable efforts to ensure that your data collected by Bosch
through the FleetStore is protected against tampering, loss, destruction,
access by unauthorized persons or unauthorized disclosure. Bosch security
measures are being continuously improved in accordance with the state of
technological developments, however, absolute protection is not possible.
When you register with Bosch, you are required to create a
username and password. You must not share this access information with anyone
else as you are personally responsible for any information transmitted while
logged in with your username and password. We disclaim any
and all liability for any information transmitted due to an unauthorized
log in.
For more information on cookies related to your use of the
FleetStore, please refer to the privacy notice provided by our joint
controller, Roadz Inc., you can find their notice here.
The “Do Not
Track” (“DNT”) privacy preference is an option that may be made in some web
browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet
finalized and not all browsers support DNT. We therefore do not recognize
and/or respond to all DNT signals.
This is a
U.S. website and service targeted to users in the U.S. and the FleetStore and
Bosch Services are subject to U.S. laws, as applicable, including, without
limitation, those governing the privacy and security of your information. If
you use Bosch Services, you are transferring your information to Bosch in the
United States. By using the Bosch Services or providing your information to
Bosch through the Services you consent to the transfer of your personal information
to the United States, and Bosch handling of your information in accordance with
applicable U.S. requirements and this Privacy Notice. Accordingly, your personal
information may be accessible to courts, law enforcement and national
authorities in the United States. You can obtain information about Bosch’s
policies and practices with respect to service providers (including affiliates)
outside the country where you reside, or ask questions about the collection,
use, disclosure or storage of personal information by
such service providers, by contacting our Privacy Notice Administrator as
described below.
State specific privacy laws within the United States provide data
subjects certain rights regarding the personal information that businesses
collect and how the collected personal information is used. If you would like
to exercise data subject right available to you, find the “Exercise your
Rights” section below. Our privacy team will examine your request and respond
to you as quickly as possible.
We may still use any aggregated and de-identified Personal
Information that does not identify any individual and may also retain and use
your Personal Information as necessary to comply with our legal obligations,
resolve disputes, and enforce our Agreements. We maintain and use all de-identified
information in de-identified form. We do not attempt to reidentify it except to
ensure our de-identification processes are in compliance with
applicable law.
Dependent on the state of your residence, you may be provided the
following rights:
Right to know or confirm what personal information is collected
Right to access your personal information
Right to correct inaccurate personal information
Right to delete personal information
Right to know what personal information is sold or shared and to
whom.
Right to opt-out of sale of personal information
Right to opt-out of or sharing of personal information for
cross-context behavioral advertising
Right to opt-out of processing for the purpose of profiling or
targeted advertising
Right to data portability
Right to limit the use and disclosure of Sensitive Personal
Information
Right of no retaliation following opt-out or exercise of other rights
Right to appeal
Right to non-discrimination
To exercise
your rights, submit a verifiable consumer request or access request, as
applicable, to us by either:
Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com
To assist
Bosch in processing your request when exercising your rights, supply the
following information:
·
Full name
·
Phone number
·
Address
·
Any information you can provide about your
previous contact with Bosch (e.g. contact point / touchpoint with Bosch,
screenshots, reference to a specific product/newsletter)
Only you (or based
on your state of residence, an authorized agent authorized by you to act on
your behalf – see Section Authorized Agent below for more
information) may make a verifiable consumer request or access request, as
applicable related to your personal information. You may also make a verifiable
consumer request on behalf of your minor child.
Your verifiable consumer request or access request, as applicable, must:
·
Provide sufficient information that allows
us to reasonably verify you are the person about whom we collected Personal
Information or an authorized representative.
·
Describe your request with sufficient
detail that allows us to properly understand, evaluate, and respond to it.
We cannot
respond to your request or provide you with personal information if we cannot
verify your identity or authority to make the request and confirm the personal information
relates to you. Making a verifiable consumer request or access request does not
require you to create an account with us, but if you already have an account
with us, you may be required to make your request through that account.
We will only
use personal information provided in a verifiable consumer request or access
request, as applicable, to verify the requestor’s identity or authority to make
the request.
We endeavor to respond to a verifiable consumer request or access request, as
applicable, within forty-five (45)
days of its receipt, or sooner where required by applicable law (including
Canadian Privacy Laws). If we require more time (up 90 days in total), where
permitted by applicable law, we will inform you of the reason and extension
period in writing. Opt-out request will be honored as
soon as feasibly possible, but no later than 15 days from the date we receive
the request.
If you have an account with us, we will deliver our written response
to that account. If you do not have an account with us, we will deliver our
written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer
request will only cover the 12-month period preceding the verifiable consumer
request's receipt, unless otherwise required by applicable law. The response we
provide will also explain the reasons we cannot comply with a request, if
applicable.
For data portability requests, where applicable, we will select a
format to provide your personal information that is readily useable and should
allow you to transmit the information from one entity to another entity without
hindrance.
We do not charge a fee to process or respond to your verifiable
consumer request or access request, as applicable, unless it is excessive,
repetitive, or manifestly unfounded. If we determine that the request warrants
a fee, we will tell you why we made that decision and provide you with a cost
estimate before completing your request.
I. California
As a California resident you may also exercise your request to know or
request to delete through an authorized agent. When you submit your request
through an authorized agent, we require that you:
1. Provide us a copy
of your written permission for the authorized agent to submit the applicable
request; and
2. Verify your own
identity directly with us.
The foregoing does not apply when you have provided your authorized
agent with a power of attorney pursuant to California Probate Code sections
4000 to 4465; provided, that we may require a copy of such power of attorney
before fulfilling any request.
II. Colorado
As a Colorado resident you may also exercise your request to opt-out
through an authorized agent. When you submit your request through an
authorized agent, we require that you:
1. Provide us a copy
of your written permission for the authorized agent to submit the applicable
request; and
2. Verify your own
identity directly with us.
We will not discriminate against you for exercising any of your
rights. Unless permitted by applicable law, we will not: (a) deny you goods or
services; (b) charge you different prices or rates for goods or services,
including through granting discounts or other benefits, or imposing penalties;
(c) provide you a different level or quality of goods or services; or (d)
suggest that you may receive a different price or rate for goods or services or
a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable
law that can result in different prices, rates, or quality levels. Any
permitted financial incentive we offer will reasonably relate to your personal information's
value and contain written terms that describe the program's material aspects. If
we offer financial incentives, we may request identifiers and contact
information, though we may also request additional personal information. Participation
in a financial incentive program requires your prior opt in consent, which you
may revoke at any time. We calculate the value of the financial incentive by
using the expense related to the offer, and the value of your personal
information is the value of the offer presented to you.
Regulatory authorities
that oversee the privacy laws and regulations, including the Office of the
Privacy Commissioner of Canada, advise individuals to file an objection or
challenge with the relevant company before lodging a formal complaint with a
regulatory authority. If you are dissatisfied with Bosch’s response to an
objection or challenge filed under Article XVII above, or you if wish to file a
complaint with a regulatory authority first, you may do so as follows:
Under U.S. State
Laws: You may file a complaint with the applicable state Attorneys
General Office or regulatory agency.
Due to the
constantly changing nature of Bosch business, Bosch reserves the right to
change, update, revise and/or modify this Privacy Notice at any time at Bosch’s
sole discretion, and Bosch will post any new or revised Privacy Notice here.
Any such change, update, revision and/or modification will be effective
immediately upon posting on this website, unless we are required to provide
direct notice or obtain your consent pursuant to applicable laws. Use of information
that Bosch gathers now will be subject to the Privacy Notice in effect at the
time of use. By using or navigating around the FleetStore or utilizing any of
the Services, you acknowledge that you have read and understood and agree to be
bound by this Privacy Notice in and the applicable Terms of Use. If you do not
agree to be so bound, do not remain on the FleetStore. You are responsible for
checking the FleetStore frequently to keep apprised of recent changes.
________________________________________________________________________
The effective
date of this Privacy Notice is January 20th 2023
This Privacy
Notice was updated on April 4, 2024. The following information was updated:
·
U.S. State Laws updated and consolidated
in section XVI
·
Section XIV added (How We Respond to Do
Not Track Signals)
·
Highlights/Notice at Collection section
was further detailed
To obtain
more information or to submit suggestions or complaints regarding the
processing of your personal information, you can contact the Bosch Privacy
Notice Administrator.
If incorrect information
has been stored despite Bosch efforts to maintain correct and up-to-date data,
Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal Address:
Robert
Bosch LLC
Privacy
Policy Administrator
38000
Hills Tech Drive
Farmington
Hills, MI 48331
You may also
contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
Website: https://fleetstore.com/
© Copyright 2024 Robert Bosch LLC. All rights
reserved.